STUDIO POLICIES

YOU’RE AN IT GRL, YOU GET IT. BUT IT’S ALWAYS GOOD TO BE REMINDED THAT…

Adhering to these policies ensures a smooth, SAFE, and enjoyable experience for all IT GRLS IN OUR community.

  • 1. No-Show Policy

    If you miss your class without canceling, you will lose the credit for your session (Friends, Besties, and drop-ins) or be charged a $30 no-show fee (for all memberships). No exceptions.


  • 2. Grip Socks Requirement

    Grip socks are REQUIRED for every class to ensure your safety and hygiene. If you don't have any, they are available for purchase through the app. No grip socks, no Lagree.

  • 3. Arrival Time

    Please arrive at least 5 minutes early to class. If you are new, we recommend arriving 10-15 minutes early for orientation and setup. Unfortunately, we can't allow late arrivals as it disrupts class...Speaking of, please avoid pulling on doors once it is locked!

  • 4. Parking

     Convenient parking is available in the garage attached to the Radius Building (back side). Scan the QR signs to register your vehicle, and use code: ITGRLFIT for 2 hours of free parking.

  • 5. Waitlist and Standby

    The waitlist closes 2 hours before class begins. However, if available, you may show up on “Standby” to fill any open spots. If you are on the waitlist and do not show up after securing a spot, you will be subject to the same penalties as a regular no-show. Please remove yourself from the waitlist if you can no longer attend.

  • 6. Class Cancellation

    If you need to cancel or reschedule your class, please do so at least 4 hours before the start time. Cancellations or reschedules made within 4 hours will result in a $20 cancellation fee, but you will keep your class credit.

  • 7. Class Etiquette

    Respect the Flow: To maintain the flow of class and out of respect for your fellow ITGRLS, late entries will not be permitted, and doors will remain locked once class begins. Please respect this policy to avoid disrupting the session.